2009 – 2012 Norwich University College of the Arts BA (Hons) Fine Art
Currently in final year
2007 – 2008 University College of the Arts (Farnham) Foundation in Fine Art
2005 – 2007 Farnborough 6th Form College A Level
A2 - Fine Art, Photography AS - English Language, Art History, Psychology, Critical Thinking
2003 – 2005 Sandhurst Secondary School GCSE
English Language, English Literature, Science (Double Award), Mathematics, Graphic Products, Art & Design, History, Religious Education, French (grade A*-C)
5th November 2010 Events Steward Norwich 'Sparks in the Park’, Norwich Council
Invited back after previous good performance. Security control, event management.
14th-19th July 2010 Green Messenger Latitude festival
Promoting recycling. Good communication, information distribution and public relations.
July 2010 Events Steward Lord Mayor’s Celebration, Norwich Council
Organisation, working with the public and teamwork with colleagues. Responsible for a team. Required time management and people management skills.
2009 Catering Assistant (Full time) Autograph (at Johnson & Johnson Ltd)
Hospitality role requiring efficient service with attention to detail. This was a customer-facing role with prestigious clients therefore I was required to be meticulous, discreet and courteous, responding appropriately to the demands of the situation.
2008 – 2009 Sales Assistant (Full time) Zavvi
Responsibility for sales, stock management, and point-of-sale. Customer service face-to-face and by telephone, including responsibility for ordering.
2005 – 2008 Customer Service Assistant Tesco plc
(Part time whilst studying)
Front line customer service dealing with telephone and face-to-face enquiries and complaints. Required patience, good communication and people skills, adaptability and detailed knowledge of stock, store policies and procedures. Flexibility to transfer to other departments on short notice as required.
June-August 2004 Sales Assistant (Part time) Stamparty (Art and Crafts shop)
Following a one-week period of work experience I was offered a part-time position on the strength of my customer service skills. As part of my role I helped to run weekly craft classes for children and adults with learning disabilities. I also assisted in creating window displays to promote stock and enhance sales.